4 Signs Of A Reliable Towing Company

Do you know a reliable towing company when you see one? If not, read on to find out what to look for.

Whether you view the company’s website, social media pages, client reviews or all three, you should be able to spot the following four characteristics: 

1. They’re Available to Their Clients

No matter their size, vehicles do not always choose the most convenient times to break down. You could find yourself stranded in the middle of a busy highway during rush hour, or you could have a flat tire in the dead of winter on a deserted roadway in the middle of the night.

Either way, you want to select a towing company that understands their services are required outside of normal business hours. You want a company that will be there for you any time of day, any day of the week in any location in your area. A reliable towing company will cover long distances at all times for its clients.

2. They Are Specialists in Their Field

Finding a team that specializes in one aspect of towing may be all you need. If you drive a compact car and you only need a tow once in a great while, you may not consider this important, but a quality company is proven by how involved they are in their field.

Work with a team that is not only able to fix a flat tire or tow your car to the nearest mechanic, but also one that can hook up a big rig commercial engine or rescue a distressed vehicle from a ditch or ravine. You want a towing company to have the necessary equipment and training to be considered experts in all of the above. You will be more comfortable trusting your vehicle of any size or value to a company with a reputation for their proficiency in the towing field.

3. They Have a Proven History of Success

The organization you choose does not have to be decades old to prove its reliability — but it doesn’t hurt. What you should be looking for is proof that the team responds to client needs quickly and satisfactorily. Whether this proof comes in the form of pictures or testimonials, do not base your decision only on the company’s word; view the bigger picture and look for repeated individual successes.

4. They Don’t Charge Hidden Fees

Honesty speaks volumes about any service provider, but especially those in the towing industry, where so many companies get away with charging ridiculously high hidden fees to stranded motorists in need. A reliable towing company will provide a price upfront and won’t go back on the agreement. You can trust you are paying a fair price for quality service because you will be handed an itemized, comprehensive, legitimate bill at the conclusion of the job.

Call Stauffer’s Towing today and you’ll see how a reliable towing company operates.